
Sales Policy
Effective Date: February 6, 2025
Welcome to LockAliTech! We value your business and strive to offer the best customer service experience. Please take a moment to read through our sales policy. This policy outlines the terms and conditions that apply to the sale of products on our website lockalitech.com, and by making a purchase, you agree to abide by these terms.
1. Order Acceptance
All orders placed on LockAliTech are subject to acceptance. After you place an order, you will receive an order confirmation email detailing the products purchased, along with the estimated delivery time. However, this does not constitute our acceptance of your order. We reserve the right to refuse any order for any reason, including but not limited to:
- Availability of stock
- Pricing errors
- Customer account status
- Fraud prevention or detection
In the event that we cannot fulfill your order, we will notify you and provide a full refund.
2. Pricing and Payment
All prices listed on LockAliTech are in US Dollars (USD) and are subject to change without notice. We strive to ensure the accuracy of all pricing information on our website. However, in the case of pricing errors, we reserve the right to correct the prices and either accept or cancel your order based on the updated prices.
We accept the following forms of payment:
- Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Other secure online payment methods
All payments must be made at the time of purchase, and your order will not be processed until payment is confirmed.
3. Product Availability
Product availability is subject to change without notice. We make every effort to keep stock levels up to date and ensure that products listed on our website are available for purchase. However, there may be instances when an item is out of stock or unavailable due to high demand or supplier issues.
If an item you ordered is out of stock, we will notify you as soon as possible and offer alternatives such as a refund or back-order options. If an item becomes unavailable after your order has been processed, we will cancel your order and issue a full refund.
4. Shipping and Delivery
We strive to provide fast and reliable shipping services. Orders are typically processed within 1-3 business days from the time of purchase. Shipping times may vary depending on your location and the shipping method selected.
Please note:
- Shipping charges will be calculated at checkout based on the delivery address and selected shipping method.
- Delivery times are estimated and are not guaranteed. Delays may occur due to factors such as weather, customs, or carrier delays.
Once your order has been shipped, you will receive a tracking number to monitor the progress of your delivery.
5. Order Cancellation
Once an order has been placed, it is processed immediately to ensure swift shipping. As a result, cancellations cannot always be guaranteed. However, if you wish to cancel your order, please contact us as soon as possible via info@lockalitech.com or call (206) 555-0165. If the order has not yet been shipped, we will do our best to accommodate your request.
6. Returns and Exchanges
If you are not completely satisfied with your purchase, we offer a 30-day return policy for most products, provided they are unused and in their original condition. Please see our Refund and Return Policy for more information about returns and exchanges.
Please note that some items, such as personalized products or items that have been opened or used, may not be eligible for return or exchange.
7. Warranty
All products sold by LockAliTech come with a manufacturer’s warranty, which may vary by product type. The warranty typically covers defects in materials or workmanship under normal use conditions. For detailed warranty information specific to each product, please refer to the product’s page or contact our customer service team for assistance.
8. Customer Service
Our team is dedicated to providing top-notch customer service. If you have any questions or need assistance with your order, feel free to reach out to us:
- Phone: (206) 555-0165
- Email: info@lockalitech.com
- Address: 1333 May Street, Springfield, Illinois, United States
- Website: lockalitech.com
We are here to help and ensure your experience with LockAliTech is a positive one.
9. Limitation of Liability
To the fullest extent permitted by law, LockAliTech will not be liable for any indirect, incidental, special, or consequential damages arising out of the use or inability to use our products or services. Our liability is limited to the amount paid for the product or service in question.